Frequently asked questions

Question-Answer

  1. What brands of electric vehicles can you offer?
    We can offer the selection and delivery to Ukraine of any electric vehicle from China.
    We have established close contacts with the largest car exporters from China. And also with car manufacturers.
    An indicative list of brands is here.
     
  2. Do you only deal with electric vehicles?
    We can provide a service for the purchase and delivery of any transport from China. These can be electric cars, cars with internal combustion engines, cars with hybrid power plants. As well as various types of transport by purpose: passenger cars, commercial vehicles, passenger and others. 
     
  3. I have a budget, but I don't know exactly which electric car to order?
    We will help you choose a car for your budget according to your parameters. We will analyze your wishes and prepare proposals that will satisfy your list as much as possible. 
     
  4. I work in a taxi, I am a private driver, I drive up to 300 km a day. The budget for an electric car is small - are there any options?
    Yes, there are options. Taxi services in China use electric vehicles with sufficient range, adapted specifically for the provision of private passenger transportation services.
    The budget of new electric vehicles for a taxi service, with a mileage of 300 km on a single charge, with delivery to Ukraine starts from 15 thousand US dollars. Cars can travel up to 400 km on a single charge. They have fast charging ports.
    The choice of brands and brands of such budget cars is small. However, it can be sedans, hatchbacks, cabs. 
     
  5. If I order an electric car, what supporting documents will I have?
    When ordering a car, an official contract is concluded with a Ukrainian company, which is an importer of cars to Ukraine.
    You will have one of the originals of the contract in your hands. 
     
  6. Do I have to pay in foreign currency in China?
    All payments are made exclusively in Ukraine, in the national currency of Ukraine - the hryvnia.
    You do not need to buy any other currency or make payments abroad.
    Officially, the SWIFT system is temporarily unavailable to individuals. In this regard, there is no need to resort to the services of various financial institutions and overpay high interest rates for transferring foreign currency abroad. 
     
  7. How long does it take to ship a car from China?
    The timing may depend on many factors. However, there are two main modes of transport, which are used to deliver cars through transit countries to Ukraine.
    This is maritime transport. Delivery times can range from 60 to 120 days.
    This is rail transport. Delivery times can be from 20 to 30 days. 
     
  8. When I receive an electric car, what do I need to do to register the car?
    You only need to come to the MVS Service Center by car with a package of documents.
    Along with the car, you get a full package of documents you need to register the car. 
     
  9. How is the car warranty?
    New cars come with a manufacturer's warranty. Different manufacturers have different warranties. It all depends on the brand and model you choose. For example, some automakers provide a lifetime battery warranty. And some are limited to the standard 12 months.
    Therefore, exact information can be obtained on an individual basis. 
     
  10. If something breaks, where can I get spare parts?
    The provision of spare parts for electric vehicles is practically no different from the usual cars with internal combustion engines. International delivery services deliver the goods that are needed without any problems.
    In addition, some cars are produced on the basis of their counterparts with internal combustion engines. For example, from Mercedes, Toyota, Honda, Mitsubishi, Volkswagen, Chevrolet and others.
    In this regard, there should not be any particular difficulties with replacement and repair. 
     
  11. I am reselling a car, do I need to register an electric car for myself?
    No no need.
    Due to the fact that we are the official importer of cars in Ukraine, we can deliver the car you need to Ukraine. And get transit numbers on it.
    You do not need to register (register) a car for yourself in the shortest possible time. You can safely look for a new car owner without any additional costs. And then register the car for the end buyer. 
     
  12. Is it possible to buy a new electric car in Ukraine for 10 thousand US dollars?
    No, if you need a real car. The recommended budget is from 15 thousand US dollars.
    However, in China, super compact mini electric cars are made and are considered very popular, which fit the budget of 10 thousand US dollars.
    For example, WULING Mini, Geely Panda mini, Changan Lumin.
    More here...
     
  13. Can I buy a car from you on credit?
    Yes, you can buy the car you need on credit.
    We cooperate with several banks that offer loans on favorable terms for up to 5 years.
    You can get more information on an individual basis.
     
  14. Can I buy a car from you on lease?
    Yes, you can buy the car you need on lease.
    We cooperate with a leasing company that provides such an opportunity.
    You can get more information on an individual basis.
     
  15. I have my car which I want to sell and buy an electric car from you. Is it possible to make an exchange?
    Yes, you can. This service is called "Thread-in". Under a trade-in, with the help of our partners, you can list your current car for sale, and use the proceeds for it to pay for your new car. At the same time, you do not need to put your current car in the salon or on the site. You are free to use it until a buyer is found.
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